Archive for the ‘oclc’ Category

Monday, February 23rd, 2009

Research libraries clobber OCLC Policy

The Association of Research Libraries released its report on the new, now delayed OCLC Policy, and it’s a doozy—a forceful rejection of both the process and content of the Policy.

The full report makes for enjoyable reading—outside of Dublin, Ohio anyway. The task force members, research-library heavyweights all, fully and finally put to rest the notion that the only people bothered by OCLC’s power grab are open-data crazies and evil commercial companies.

There appears to have been a significant split. The majority felt it “desirable to have a policy that limits large-scale redistribution of records that could be harmful to the collective” and a minority did not. (It’s great to hear that a team of veterans had at least one member willing to reject the whole structure of cooperative-restriction!) But if the majority felt some policy was called for, they were apparently unanimous in condemning OCLC’s unilateral, non-consultative approach and concerned by a host of issues, large and small. Surveying the current Policy they urge a “fresh start.”

Vague legal language, unclear goals, worrying process, the split between the “nice” FAQs and the actual language of the Policy, issues of clouded ownership and responsibility for bibliographic data, termination provisions, the lack of respect for federal libraries and the legal impossibility of binding them without explicit renegotiation—it’s all here! There’s even a legal opinion, attached to the document, pouring cold water on the idea that the Policy will have any “downstream” effect on parties that haven’t explicitly agreed to it (ie., LibraryThing members). In all, a good drinking game could be invented—every time the ARL report validates or recapitulates a point made on this blog, and on other opponents‘, drink. (If you’re going to Code4Lib this week, I’ll buy the drinks!)

Most striking are the report’s vision of OCLC as a cooperative, and the ways the OCLC policy undermined that trust:

“The collective activity of shared cataloging is a source of deep pride and success in libraries in the U. S. and around the world. OCLC was created as, and is viewed as, a membership organization formed for the purpose of enabling this collective activity…. Members view WorldCat as a collective enterprise, not as a product that they license for use. …”

“The new Policy is clearly intended as a unilateral contract, unilaterally imposed on any entity using records from the WorldCat database, including member libraries…. The member community has seen the introduction of the new Policy as a fundamental change in the nature of the relationship between OCLC and its member libraries. In the eyes of the community, the guidelines expressed a mutual social contract, and the new Policy represents an authoritarian, unilaterally imposed legal restriction.”

Now let’s see what comes of this. OCLC has a needle to thread. The ARL report sets a high bar for consultation and consensus—higher than I think OCLC can reach without rethinking its whole communication model. And the core research-library concerns are serious*. I don’t think they can address them without failing to ensure what I believe to be the Policy’s true intent—establishing a permanent and lucrative data monopoly.

My prediction: Keep an eye on OCLC’s “regional service providers.” Various signs, including what reporters call “highly-placed sources” confirm that OCLC/regional tension is at an all-time-high, with OCLC increasingly rewriting the rules there too—selling directly to libraries in unprecedented ways. I think we can see in these moves a common historical pattern: when the structures that give a powerful institution strength start to weaken, it reaches for a new level of authority not based in the previous structure and therefore not susceptible to weakening. (In this case, OCLC is moving from a robust, often mediated cooperative to a unmediated, contractually-drawn licensure.) Sometimes the effort succeeds; sometimes the attempt crystalizes opposition and hastens and ensures the institution’s decline.


*Even if they picked the members of the Review Board, they may still face trouble from that direction. I doubt that OCLC’s Review Board has what the ARL board apparently had—members who apparently questioned the very idea of restricting access and use!—but all but one of the board members are academic/research librarians and can be expected to understand and appreciate the concerns raised by their ARL colleagues.

Labels: arl, oclc

Thursday, February 19th, 2009

Seeing parallels

Steve Lawson wrote this wonderful piece for his blog See also…, reprinted here (by permission) in full:

There is a large organization whose main business isn’t producing information, but instead hosting and aggregating information for many thousands of users on the web. Users upload content, and use the service to make that content public worldwide, and, likewise, to find other users’ content. Then one day the large organization decides to change the rules about how that information is shared, giving the organization more rights–to the point where it sounds to some people like the organization is trying to claim ownership of the users’ content, rather than simply hosting it and making it available on the web.

A small but vocal and influential group of users object to the policy change. The organization protests that it isn’t their intent to fundamentally change their relationship with their users and that legal documents tend to sound scarier than they really are. Most customers are either unaware or unconcerned by the change in policy, but the outcry continues until the organization backs down a bit, sticking with the old policy for the time being. The future, though, is up in the air.

Facebook? Or OCLC?

Perfect, just perfect.

Labels: facebook, oclc, open data, steve lawson

Sunday, February 15th, 2009

Why Wirral? One partial explanation.

A recent article in the Telegraph describes a worrying fall-off in library books and library usage in the UK.

Over the past six years books in public libraries in the UK have fallen 12%, from 116 million to 103.2 million. Library check-outs have fallen faster—16.5%. According to the Telegraph, UK librarians are bracing for another round of declining numbers, coming amid budget shortfalls across the board—and expecting to get their budgets slashed.

Reflecting on these problems, the CEO of the Museums, Libraries and Archives Council (MLA) told the Telegraph:

“[W]e live in an age where books can be bought cheaply from supermarkets or the internet so the reasons to visit a library have changed for many users.”

Wirral as a microcosm. Cuts have started. The Wirral council system in NW England (LibraryThing Local), is closing 11 of 24 branches.

They sure don’t deserve it. Taking a look at the Wirral Libraries website, anyone can see they’re doing a lot of things right. The branches look well-organized and inviting. They’ve got a fair number of computers and free Wifi. They have a special outreach program for the house-bound. They even lend toys!*

But they are doing one thing very wrong—namely that Wirral, like most libraries, isn’t really “on” the web.

People are finding things in supermarkets and the internet because it’s easy to do so. On the internet, one-stop shopping means that a huge panaply of useful and interesting things are available from a single, unified and well-understood interface—from local bars, to local bands, to some 600 pizza and 400 curry joints in the area (Man, I love Britain!). Many of these resources are not only in Google searches, but Google will plot them on a map for your convenience.

What isn’t online are library books! The Wirral Libraries’ catalog, a Talis Prism OPAC, hardly registers in Google, which knows only 7,000 pages, from a library with more than 300,000 items. Worse, virtually every Wirral page in Google is broken. On the right are a representative sample of what Google knows about from the Wirral catalog. Each link has the same title. And each links to an expired session that proclaims:

You can, of course, get to the Wirral Libraries catalog if you know that’s where you want to go—fifth link down, then the top rounded button on the right. That’s not the same thing.

And even if you find a book, you can’t bookmark it for yourself or forward it to a friend–the links will die off in a few minutes. In refusing to allow links and spider, the Wirral website sets itself apart from the other websites Wirral residents might use. The rest of the web just works—it’s in your search box, where most internet-aware people do most of their information finding.

Lastly, where is WorldCat in all this, the “switching mechanism” and “point of concentration” (Karen Calhoun) OCLC provides libraries as an alternative to the “lunacy” (Roy Tennant) of libraries being on the web for themselves? Nowhere. None of the Wirral Libraries are in it, and WorldCat doesn’t list a copy of Harry Potter in the Deathly Hallows closer than 60 miles away (postal code: CH46 6DE?). One may speculate that Wirral wasn’t willing to pay for the service, which anyway gets quite insignificant traffic.***

Who’s to blame? Wirral Libraries’ misfortunes are no doubt many, and not being part of the web is not the largest. But it’s a part. Wirral citizens aren’t seeing their library appear in their search results. They aren’t as aware of its riches as they might otherwise be. If they were aware, it’s likely they’d use these resources more, and the system would be easier to defend politically.

It won’t do to blame Wirral for this. Library vendors have long handicapped their products in this way, and Wirral Libraries surely bought their Talis Prism system a while ago.** Budgets are short—and getting shorter. Both the web and this recession have hit libraries by surprise.

But refusing to participate in the central information technology of the age has its costs. And the leaders of Libraryland who advocated and continue to advocate for closed solutions, closed data and staying out of search indexes—except as “negotiated” with Google—have contributed to this situation. The respected guides have taken libraries off the great river of information, and left them grounded on the shore. Now someone’s coming for the boat.

I hope the residents of Wirral fight like hell to keep their libraries open. Then they should fight like hell to make their libraries truly open.


*I don’t know how common this is in Britain. I get the sense it’s not too common in the US, but it happens. The Hingham Public Library in Hingham, MA lends practically everything, from toys to paintings on the wall.
**It’s ironic that Wirral’s OPAC was made by Talis, now one of the more progressive and forwarding thinking library vendors. I’ll put this in a footnote to avoid “shilling,” but if Wirral can get a new OPAC, I’ll arrange for them to get LibraryThing for Libraries for free until they get back most of their funding. Maybe Talis would kick in an incentive to upgrade their OPAC?
***WorldCat is supposed to be the central website of Libraryland, but third-tier websites like LibraryThing and Dogster—the social network for dog lovers!—are currently beating it.

Labels: indexing, oclc, riverine metaphors, web, wirral, wirral libraries

Sunday, February 1st, 2009

The evil 3.26%

The question has arisen of why I advocate against OCLC’s attempt to monopolize library data. Roy Tennant of OCLC, an intelligent, likeable man whom, although we disagree on some issues, has done more for libraries than most, accused me of writing and talking about the issue because:

“… your entire business model is built on the fact that you can use catalog records for free that others created and not contribute anything back unless they pay (yes, there is a limited set of data available via an API, but then they need the chops to do something with it).”

Fair enough. Let’s look at the numbers, and the argument.

I did a comprehensive analysis, available here as a text file, with both output and PHP code. If anyone doubts it, send me an email and I’ll let run the SQL queries yourself.

The numbers. As of 6:17pm Sunday, some 3.5 years after LibraryThing began, our members have added 35,831,904 books from 690 sources:

  • 85.48% came from bookstore data (almost exclusively Amazon).
  • 4.88% were entered manually by members
  • 9.63% were drawn from library sources

Now, where did that 9.63% come from?

These sources were in every case free and open Z39.50 connections our members accessed through us. Very frequently they accessed records of their own academic institution, but in any case, these members accessed these records alongside everyone else—libraries, museums, public agencies of one sort or another and all the students and scholars who use RefWorks, EndNote and other such services. Meanwhile LibraryThing has never been asked to stop accessing a source. On the contrary, libraries frequently ask to include themselves on our list of sources.

Of the 9.63%, by far the largest source is the US Library of Congress, the source of 2,203,182 books, or 6.15% of the total. The Library of Congress is a Federal organization, created for the benefit of the country and falling under the government-wide rule that public work is for the benefit of the public, and cannot be copyrighted or otherwise “owned.” As long as technology was there the Library of Congress has allowed access to its cataloging data; the OCLC policy change will not affect that.* We are grateful the Library of Congress does this. But insofar as we are taxpayers and support American notion of public ownership of public resources, I will not apologize for it. (On the contrary, I feel that OCLC should apologize for attempting to restrict and profit from public work.)

3.26%. That leaves 3.48%—more appropriately 3.26%**—the evil sliver upon which our “entire business model is built.” Take a look at the top fifteen here:

  • Koninklijke Bibliotheek — 130,406 books (0.36%)
  • National Library of Scotland — 80,826 books (0.23%)
  • British Library (powered by Talis) — 80,205 books (0.22%)
  • Gemeinsamer Bibliotheksverbund (GBV) — 77190 books (0.21%)
  • National Library of Australia — 72,896 books (0.2%)
  • Helsinki Metropolitan Libraries : 70,551 books (0.2%)
  • The Royal Library of Sweden (LIBRIS) : 63,430 books (0.18%)
  • Italian National Library Service : 60,643 books (0.17%)
  • Vlaamse Centrale Catalogus : 58,936 books (0.16%)
  • LIBRIS, svenska forskningsbibliotek — 54,339 books (0.15%)
  • ILCSO (Illinois Libraries) : 28,517 books (0.08%)
  • Yale University : 26,885 books (0.08%)
  • Det kongelige Bibliotek : 24,564 books (0.07%)
  • University of California : 20,098 books (0.06%)
  • Bibliotek.dk : 19,628 books (0.05%)

With 690 possible sources, it’s a long, long tail. We take 2087 from the Russian State Library, 1067 records from the Magyar Országos Közös Katalógus, 286 from Princeton, 106 from Koç (in Izmir), 63 from Hong Kong Baptist, 4 from the Universidad Pública de Navarra, etc.

It should be apparent to anyone looking at the above that the 3.26% is largely about satisfying the needs of foreign LibraryThing members–a small percentage of our membership and hardly central to our “business model.” Equally clear is the government orientation of the list—only one, Yale—is a private institution. The rest are all government agencies. Of course, no records actually came from OCLC itself!

All-in-all, library data from non-federal sources is a negligible component of LibraryThing’s content. LibraryThing is not some big plot to capture library records. That idea is simply not in the figures.

Do we give back? What of the second half of the accusation, that we “not contribute anything back unless they pay” and the bit against APIs.

First, assuming Roy means LibraryThing data generally, it’s absurd to suggest that because LibraryThing draws 3.26% of its data from free, unlicensed sources, our members’ data and services are owned by OCLC or its members. OCLC no more owns members’ tags and reviews on bibliographic metadata than Saudi Aramco owns the furniture I bring home in my car. Who in their right mind would every accept a list of titles and authors from a library, if that meant ceding ownership over what you think about the book?

LibraryThing and OCLC both have terms. But LibraryThing license terms are unlike OCLC’s in a number of ways. LibraryThing members knew what they’re getting, unlike OCLC members, who thought they were sharing with other libraries, but find themselves the lynchpin of a monopoly. From our inception LibraryThing has reserved a right to sell aggregate or anonymized data. We also sell some reviews—giving members the option to deny them to us. All our member data is non-exclusively licensed, so members can do anything they want with it outside of LibraryThing, and members can leave at any time. Neither is true of OCLC members’ data under the Policy.

Cataloging data. That leaves LibraryThing cataloging data, of which we have three types. We don’t have any legal responsibility to make it free, but we do so anyway.

First, we would be happy to offer downloads of original or modified MARC records! We haven’t done so in order to avoid attracting a suit from OCLC. But perhaps we were mistaken. If OCLC would like us to start releasing our MARC records to others, someone should let us know. We will release them under the same terms they were given to us—freely.

Second, our Common Knowledge cataloging (series, awards, characters, etc.) is free and available to all. We can’t think of a better way to provide it other than through an API, but we’re all ears if Roy knows of a better way. And if OCLC would like to admit it to WorldCat, without subverting its always-free license, they don’t even need our permission. Go on, OCLC, make my day!

Thirdly, there’s ThingISBN, which was directly patterned on OCLC’s xISBN service. Despite Roy’s criticism, they are identical in format and delivery so if there’s something wrong with its XML APIs, OCLC has only itself to blame. Indeed the only difference is cost: ThingISBN is completely free, both as an API and as a feed; xISBN, which member data creates, is sold back to members.


Stop killing the messenger. It’s time for OCLC to recognize they made this mess, not others. They have perpetrated some astouding missteps—from attempting to sneak through a major rewrite of the core member policy in a few days without consultation, to a comic series of rewrites and policy reversals, culminating in withdrawing the policy entirely for discussion. (It now seems clear they did so on the heels of a member revolt, whether general or just of some key libraries.)

It’s also important to see that, before OCLC started threatening companies and non-profits doing interesting but non-competing things with book data—notably LibLime, Open Library and LibraryThing—they had none of the problems they have now. Now, by attempting to control all book data, they’ve spurred the creation of LibLime’s ‡Biblios system, a free, free-data alternative to OCLC and, well, sent me, Aaron Swartz of Open Library and dozens of prominent library bloggers into orbit.

Being caught so flat-footed can’t feel nice. It must be hard feeling like royalty and discovering your subjects think themselves a confederacy. But this is no time for OCLC to start attacking the credibility of its opponents. Surely LibraryThing is an unusual case—a company that has an opinionated, crusading—okay, loud—president. But the thousands of librarians and other individuals who supported our calls, or raised other objections to the OCLC policy are not less well-motivated than OCLC and its employees. They do not love libraries less. They are, rather, concerned that OCLC’s urge to control library metadata threatens longstanding library traditions of sharing, and sets libraries on a path of narrowness and restriction that will surely prove no benefit in this increasingly open, connected world.


*I need to write a blog post on this, but I was recently informed that whatever changes OCLC makes cannot touch federal libraries without explicit authorization. That is, federal law does recognize clauses like “if you continue to use” or “we can change this at any time.”
** It should more accurately be 3.48%, because we are getting our British Library records through Talis, who have a contract with the British Library.

Labels: oclc

Thursday, January 22nd, 2009

The Guardian asks “Why you can’t find a library book in your search engine?”

The OCLC data-grab has hit the “real” media—an article in the Guardian. The article asks the simple question, “Why you can’t find a library book in your search engine?”

It’s an obvious question. The answer isn’t quite as simple as they put it. Libraries would be in Google if their library catalogs could be spidered. But they’d still be hampered by OCLC in various ways. Anyway the coverage of OCLC, Open Library, LCSH.info and LibraryThing are spot-on. And the subtle nationalist angle—an American site!—can’t hurt.*

Three cheers for the Guardian. Next up, the New York Times? We can hope.

*Did you know OCLC invaded Iraq?

Labels: guardian, oclc